Transport and delivery of goods
Last updated January 1, 2025 - Me & You, For a Better World - Me & U sro
DELIVERY OF GOODS, TRANSFER OF RISK OF ACCIDENTAL DAMAGE AND ACCIDENTAL DETERIORATION OF THE PURCHASE OBJECT
1. The goods will be delivered to you in the manner of your choice, and you can choose from the following options:
- Delivery via DPD transport companies.
- DPD collection point.
2. Goods can only be delivered within the Slovak Republic and the Czech Republic. Estimated delivery time depending on the time of order:
DELIVERY TIME
|
Delivery method |
|
Slovak Republic |
2-4 business days - 4.20 EUR |
|
Czech Republic |
3-7 business days - 7 EUR |
3. We are obliged to deliver the Goods to you without delay, but no later than 30 days from the date of conclusion of the Contract. During the performance of the Contract, such facts may arise that will affect the delivery date of the Goods ordered by you. We will inform you immediately by e-mail about the change in the delivery date and the new expected delivery date of the ordered Goods, while your right to withdraw from the Contract is not affected by this. Our notification of the new delivery date of the Goods also includes Our request addressed to you to state whether you insist on the delivery of the Goods ordered by you on the new date. In the case of personal collection at the store, we will always inform you about the possibility of collecting the Goods by e-mail.
4. When receiving the Goods from the carrier, it is your obligation to check the integrity of the packaging of the Goods and, in the event of any damage, to immediately notify the carrier and Us. If the packaging is damaged, which indicates unauthorized manipulation and entry into the shipment, it is not your obligation to receive the Goods from the carrier.
5. You are obliged to take delivery of the Goods at the agreed place and time. If you do not take delivery of the Goods in accordance with the previous sentence, we will notify you by e-mail where you can take delivery of the Goods, including the deadline for taking delivery of the Goods, or we will re-deliver the Goods to you based on your written request sent no later than 14 days from the date you were supposed to take delivery of the Goods, and you undertake to pay us all costs associated with the re-delivery of the Goods. In the event that you breach your obligation to take delivery of the Goods, except in cases pursuant to Art. 6.4 of these Terms and Conditions, this shall not result in a breach of Our obligation to deliver the Goods to you. At the same time, the failure to take delivery of the Goods shall not constitute a withdrawal from the Contract between Us and You. If you fail to take delivery of the Goods even within the additional period, We shall have the right to withdraw from the Contract due to Your material breach of the Contract. If We decide to exercise the right in question, the withdrawal shall be effective on the day on which We deliver this withdrawal to You. Withdrawal from the Contract does not affect the claim for compensation for damage incurred in the amount of the actual costs of attempting to deliver the Goods, or any further claim for compensation for damage, if any.
6. If, for reasons arising on your part, the Goods are delivered repeatedly or in a manner other than that agreed in the Contract, it is your obligation to reimburse Us for the costs associated with this repeated delivery. We will send you the payment details for the payment of these costs to your e-mail address specified in the Contract and they are due within 14 days of receipt of the e-mail.
7. The risk of damage to the Goods passes to you at the moment you take over the Goods. In the event that you do not take over the Goods, except in cases pursuant to Art. 4 of these Terms and Conditions, the risk of accidental destruction and accidental deterioration of the Goods passes to you at the moment when you had the opportunity to take over the Goods, but for reasons on your part, the takeover did not take place. The transfer of the risk of accidental destruction and accidental deterioration of the Goods means that from that moment you bear all consequences associated with the loss, destruction, damage or any depreciation of the Goods.
If you have any questions, please contact us by email:
info@betterworldformeandyou.sk